Refunds and cancellations

Refund and cancellation handling depends on the platform used for paid access.

AI Fluency for Work does not collect card details directly on this static website. If paid access is sold through Substack or another course platform, cancellation and refund handling follows that platform's account and payment workflow.

Legal Operator

AI Fluency for Work is operated by Move78 International Limited, a private company limited by shares incorporated in Hong Kong.

Business Registration No.: 78210857

Registered Office:
Room 602, 6/F, Kai Yu Commercial Building,
2C Argyle Street, Mong Kok, Kowloon,
Hong Kong SAR, 999077

Free content

The free concept library does not require payment, so there is no refund process for free website access.

Paid subscriptions

For paid subscriptions purchased through a platform, subscribers should use the platform account, receipt, or support route to manage cancellation. Refund requests should include the subscriber email and the relevant receipt details.

Support route

Refund and access questions can be sent to support@aifluencyforwork.com once the mailbox is active. The published support address must be verified before paid launch.

Important: Platform refund rules can change. The final public refund wording must be checked against the active platform and Stripe account before paid subscriptions are enabled.

Refund and cancellation questions

Answers about refunds, cancellations, and platform-handled paid access.

How do refunds work for paid access?

Refund handling depends on the platform used for paid access. If AI Fluency for Work is sold through Substack or another platform, subscribers should follow that platform’s cancellation and refund workflow.

Can I get a refund for free content?

No refund applies to free AI Fluency for Work content because the public concept library is available without payment or account registration.

What should I include in a refund support request?

A refund support request should include the subscriber email, platform used, receipt or invoice reference, purchase date, and a short description of the issue.

Does this site override platform refund rules?

No. AI Fluency for Work does not override the refund, cancellation, billing, or subscription rules of the platform used to sell paid access.