---
title: Support
url: https://www.aifluencyforwork.com/support.html
last_reviewed: 2026-06-06
---

# Support

Support questions should be sent to support@aifluencyforwork.com once the mailbox is active. Do not send passwords, payment card numbers, or confidential workplace content.
## Frequently asked questions

### What support does AI Fluency for Work provide?

AI Fluency for Work support covers site access, course access where available, subscription routing, refund questions, privacy questions, and content correction requests.

### What should I include in a support request?

A support request should include the page URL, subscriber email if paid access is involved, platform used, receipt reference where relevant, and a concise description of the problem.

### Does support include professional advice?

No. AI Fluency for Work support does not include legal, tax, compliance, security, audit, certification, career, or implementation advice.

### Is the support mailbox already required before review?

Yes. The support mailbox shown on the site should be created and tested before Stripe, Substack, or another platform reviews the product.